About Us

Founder/Sales Marketing Director

Eric Racine

My name is Eric Racine and I am Founder/Sales Marketing Director of Big Box Avenue. I started my journey as a business owner close to a decade ago and It has been the best decision in my life. I ultimately love helping people solve problems the best way I possibly can. Creating this company gave me the opportunity to help and work with some amazing people with wonderful stories about business and life.

My purpose here is to help businesses find some of the best commercial products in the industry at the best prices possible with these high quality brands. I achieve this by partnering with high quality companies like the ones provided on our website. Now you may ask why should you work with us? Well we put a healthy emphasis on customer service.

Our number #1 priority is customer service.  All customers can expect:

• Live customer support from a real person when you call us by phone or contact us by chat during business hours. 

• If you contact us after business hours, we will respond to all calls, emails, and chat requests the following business day.

• No high pressure sales tactics.  Just honest and straightforward product information.

• All purchases are backed by our 100% price match guarantee.

• Timely shipping and product availability information.  We can't control delays in shipping.  But we can commit to providing you with as timely as possible information regarding changes in shipping estimates.

• Want to schedule a order in advance? Connect with the team and we can get it done.

Thanks for taking the time to read this page, if you would like to get in contact with me, my email is listed below.

E: EricRacine@bigboxavenue.com

Visit our Contact Us page for additional information regarding store hours.