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Got a Question? Call Us

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Mon-Fri. 9am-6pm Mountain Time

Appliance Installation Delivery

WE MAKE DELIVERY EASY!

FULL SERVICE DELIVERY

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FULL-SERVICE DELIVERY
  • Includes delivery to the room of your choice on the first floor of your home.
  • Includes stairs from the street to the first floor and unboxing.
  • Does not include plug-in, installation, removal of boxes/packaging, or removal of appliances.
  • These services may be added to your order for an additional charge at checkout or by calling us at +1(855)-324-4269 (not available in all areas).

ADDITIONAL SERVICES

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INSTALLATION OF NEW APPLIANCES
  • Your appliance will be delivered and installed by an authorized third party.
  • The delivery team will unbox, set up, and connect your new appliances.
  • Installation kits are required and must be purchased to complete this service.
    We’ll also disconnect your old units if Haul Away service is purchased.
    • Please note: Built-in appliances (wall ovens, cooktops refrigerators, ventilation) column refrigerators, freezers, and panel-ready appliances will require additional fees for installation and removal.
* Call us at +1(855)-324-4269 to add Installation to your order if not added at the point of purchase.
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HAUL AWAY/REMOVAL OF OLD APPLIANCES
  • We will haul away your existing appliance, for an additional fee, if your old product is already disconnected and uninstalled.
    • (Appliance must be disconnected by the owner if install not purchased).
* Call us at +1(855)-324-4269 to add haul away/removal of old appliances to your order if not added at the point of purchase.
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REMOVAL OF BOXES AND APPLIANCE PACKAGING
  • Once the services you requested are completed, the delivery team can remove appliance boxes and packaging materials for an additional fee.
    • Please note: in the unlikely event that appliances need to be returned you must retain the original packaging.

PREMIUM SERVICES

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We Make it Easy
We offer many services to make your delivery and installation seamless.
  • Extra stairs
  • Heavy appliances (over 300 lbs.)
  • Door removal of the appliance
  • Appliance door reversal (refrigerator, washer, dryer)
  • Delivery to remote locations, including ferry deliveries
  • Delivery and installation of pro-style and built-in appliances including column refrigerators
  • Fit Survey
* If you are interested in any of the above services please call us at +1(855)-324-4269 to add them to your order prior to delivery of your appliances.

FREE STANDARD DELIVERY

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FREE STANDARD DELIVERY SERVICE

Includes delivery to your threshold
Does Not Include:
  • Stairs
  • Unpacking
  • Plugin
  • Installation
  • Haul away/removal of old appliances
* Additional services are available and must be ordered before your order is shipped. Call us at +1(855)-324-4269 to add any additional services prior to the delivery of your new appliances.

THINGS TO CONSIDER FOR APARTMENT / HIGH RISE DWELLERS

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✓ Is there an elevator in the building?
✓ Is it a freight elevator or a passenger elevator?
✓ Does your building have delivery time frame restrictions or does the elevator need to be reserved in advance?
✓ Does your building require a Certificate of Insurance (COI) for delivery?
If so, this needs to be requested and processed at least two days prior to your delivery.
✓ Ask your Big Box Avenue appliance expert for assistance (additional processing fee applies). Call us at +1(855)-324-4269.